Frequently Asked Questions

GENERAL QUESTIONS

We have plenty of amazing lacto-ovo vegetarian dishes to choose from! That said, our two most popular vegetarian options will probably always be wine and beer. Any item with vegetarian icon beside is or can be modified to be a vegetarian item. If you’re cruising our website, you can filter our menu by selecting the Vegetarian dietary preference to see all your options or just ask your server!

While we are not a gluten-free environment and products containing gluten are prepared in our kitchens, we do offer menu items that can be modified to accommodate a gluten sensitivity. On our menu, look for items with the gluten friendly icon to see which items are Gluten Friendly or can become Gluten Friendly with some modifications. If you’re checking out our website, you can filter the menu by this dietary preference to see all your options. Or just ask your server the next time you’re at OJ’s!

You’re probably seeing a pattern by now! But if it’s not clear, just look for the vegan icon beside a menu item or use the filtering option on our website. We’ve got a few Vegan items and many modifications to make an item Vegan. It’s all about choice at OJ’s.

If you want to be more informed about your meal choice at OJ’s, you can find Allergen and Nutrition information on our core menu items right here on our website. Under each of our menu items on our core menu, you’ll see two icons.

NUTRITIONAL Icon By clicking this icon, you’ll be able to see the nutritional information for that item.

ALLERGENS Icon By clicking this icon, you’ll get the allergies within the dish.

As you dream about eating an A.C.E. Burger from the comfort of your couch, we've got a few options to fulfill your dreams! Most of our locations offer pick-up ordering directly through our website, check it out here

If you absolutely don't want to leave the house, you can also find most of our locations on UberEats, Door Dash or SkipTheDishes. Keep in mind that not all the delicious items we prepare in our kitchens travel well, so our pick-up and delivery menus may vary slightly from what we offer for dine-in.

We poured our first pints in March 1998 in the Calgary, Alberta neighbourhood of Marda Loop. Go Flames! Our first location still stands in the same spot, just with a few facelifts over the years ;)

Check out the Locations Page our main navigation to find the Original Joe's nearest you. Or look it up on Google Maps. You do you.

Right now, we only have locations in Western Canada. So, if you’re an American with a hankering for Dragon Boat Lettuce Wraps, you’re gonna have to come to us.

Well, that depends on the location. Check out our Locations Page to find the hours of operation for any of our Original Joe's location. Google is pretty accurate too!

Going to our FAQ page for an answer shows a lot of promise. We like you already. Check out our  Join Our Team to read more about the employment opportunities we offer and how to apply.

Some of our Original Joe’s locations take reservations through OpenTable others are more old-school where you may have to call ahead to inquire about a reservation.

Easiest way to find out is to click that ‘Reserve a Table’ button in the top right-hand corner of the website.

If you’re not sure what to do, call up the location and ask. At the very least, you’ll know for sure. At the most, hey, maybe you’ll make a new friend.

Most do. But some don’t. Check your local location listing on our website for more or give us a ring.  

For general inquiries or to tell us about your dining experience, please Contact Us.

We have a few options for you! Right here on our website, click Gift Cards and you’ll see all your options. Alternatively, all of our OJ’s locations sell gift cards and you can find us in many retail locations as a part of the Ultimate Dining Card program.

You bet! Need a marathon sponsor? Looking for a place to host your fundraiser? Each location is proud to work with local businesses and select charities within their communities. Contact your local OJ’s for support.

Our Gift Cards can be used to pay for your meal when you dine with us at any of our restaurants or when ordering through our website. Due to technical mumbo jumbo that is way beyond us, you can only use one Gift Card at a time on our website. But when dining in-restaurant, you can use as many as you have to apply to your bill.

At this time, our Gift Cards are not valid on any third-party delivery apps, like SkipTheDishes or Door Dash.

Email Offers

When you sign up for our emails, you will receive a welcome offer which includes a free Truffle Parmesan Potato Crisps appetizer.

When you sign up for our emails, you will receive a birthday offer which includes free Nachos for Two.

Your birthday offer should arrive in your mailbox 7 days before your birthdate (if we have your birthday info). If you don’t receive it, reach out to us here and we’ll resend it!

You should receive your welcome offer within 48 hours of signing up and it is valid for 30 days from the date it was issued. Your birthday offer is issued one week prior to your birthday and is valid for 7 days from the date sent.

Yes! Birthday and welcome offers are only redeemable for dine-in only by showing your promo code to the server. These offers are not available online or through our delivery partners (Skip, UberEats, etc).

No, these offers cannot be combined with another coupons or offers.

You should receive your welcome offer within 48 hours after signing up. If you don't, please contact us us here.

Reach out to us here and we’ll resend you your offer.

No purchase is necessary to redeem your coupon.